Overview: National DCP, LLC (NDCP) is seeking passionate individuals to join our dynamic team. We are a $3 billion global supply chain management company serving Dunkin’ franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries. Dunkin’ franchisees turn to our award-winning organization for extraordinary value, cost-savings, quality products and reliable service. Our organization is at the forefront of the industry, and we want you to be a part of our success story.

The Operations Manager will be responsible for directing and coordinating the activities of the Warehouse and Fleet teams for the assigned distribution center. The Manager of Operations willinterface with the Transportation and Warehouse departments to ensure customer service goals are met while maintaining high standards in safety, service, and efficiency

Location: Burleson, Texas

Schedule: Monday through Friday; Day shift; Willing to work varying schedules to learn and support the various Warehouse Operations shifts

1. Builds an open and honest communication line with direct and indirect reports. Interacts daily
with the drivers, delivery assistants & warehouse personnel.
2. Develops and ensures a positive, supporting and collaborative culture in the Operations group.
3. Oversees the tracking of fleet and warehouse performance against the established budget
and operational goals.
4. Continuously monitors and evaluates the effectiveness of work methods, procedures, controls
and staffing to achieve accurate and timely movement of product.
5. Ensures all company policies, DOT, OSHA, and all other regulatory bodies are complied with.
6. Oversees the hiring, supervision, scheduling, and termination of personnel.
7. Forecasts staffing needs based on upcoming events, seasonal changes, etc.
8. Responsible for accurate inventory and productivity levels.
9. All other duties as assigned.

Supervision Exercised
This position has direct supervisory responsibilities.

• BS/BA Preferred
• 5 + years of warehouse operations experience as well as progressive hands-on
supervisory/management experience required
• Previous experience in a Food Distribution environment is preferred
• Financial acumen with previous P&L responsibility is preferred
• Proficient in Microsoft Office software; strong focus on Excel, Word, and PowerPoint
• Knowledgeable of OSHA Standards and regulations
• SAP experience preferred

WMS experience required (Manhattan experience is desirable)
• Experience using voice selecting applications preferred (Vocollect is desirable)
• Excellent verbal and written communication skills

Physical Demands
• Ability to perform work at a desk or sit/stand workstation for extended periods of time
• Ability to operate a computer keyboard and to view a computer screen for extended periods
of time
• Ability to interact with employees and/or customers in the Distribution Center or customer locations with multi-temp environments, including Freezer, Refrigerated, and Dry goods areas.
• Ability to travel to customer locations, other Distribution Centers, Corporate Office, etc. as
needed

• Ability to lift, tug, pull up to fifteen (15) pounds

Benefits: We offer competitive compensation packages and excellent benefits. Our comprehensive offerings include: 

• A variety of affordable Medical, Dental, and Vision coverage 

• Flexible Spending Accounts 

• Company-paid Group Life, AD&D, Short-Term and Long-Term Disability coverage 

• Voluntary Life and AD&D coverage 

• 401(k) retirement savings plan with company match 

• Employee Assistance Program 

• Paid time off for Vacation. Discretionary time, Sick time, and Holidays 

• Education Discounts at Southern New Hampshire University, as well as access to online self-study materials through our internal Learning Management System 

• Fitness and Wellness Discount and Reimbursement Program 

• Employee purchase discount programs 

• Employee apparel program 
• Bonus

Join Our Team: Ready to take the next step in your career? Apply now to become a part of NDCP and contribute to our mission of delivering innovative supply chain solutions to the foodservice industry. Your journey to success starts here! 

Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. 

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