National DCP is the $3 billion global supply chain management company serving Dunkin’ franchisees.

The Warehouse Supervisor in the Distribution Center ensures efficiency of daily warehouse services and personnel assigned. Responsible for supervising and monitoring the activities of second shift selectors and equipment in accordance with company service requirements on a daily basis.

1. Supervises, instructs, and monitors warehouse employee’s production efficiencies and error performance daily.
2. Supervises, instructs, and conducts regular training to ensure a safe working environment and compliance with all OSHA and NDCP safety practices and guidelines.
3. Provides supervision, counseling, and coaching of warehouse employees to ensure compliance with operating standards and to assist with problems.
4. Responsible for ensuring employees in their respective functional areas have adequate training and tools necessary to meet defined job requirements.
5. Deploys warehouse employees and distributes daily workloads to ensure route departure times are met.
6. Participates in staff meetings and attends other meetings, training sessions and seminars as required.
7. Assists in administering random drug screening of employees.
8. Performs other functions as required by management.
9. Ensure that the cleanliness of the warehouse meets or exceeds FDA and OSHA guidelines.
10. Delegate cleaning and maintenance tasks to team members when required.
11. Monitor the safety and cleanliness of interior and exterior areas, such as the general warehouse, Freezer/cooler, offices, conference rooms, parking lots and outdoor recreation spaces.
12. May perform routine maintenance on facilities and make repairs as needed and/or schedule routine inspections and emergency repairs with outside vendors.
13. Maintain day-to-day operations of facilities, such as delegating or completing maintenance orders and preparing facilities for changing weather conditions.
14. Ensure employees in their respective functional areas have adequate training and tools necessary to meet defined job requirements.
15. Maintain accuracy of all data reported, consistently evolve existing reports, and create new ones as needed.

Supervision Exercised
This position has direct supervisory responsibilities, approximately 30 team members.

Schedule: Full-Time

Start time: flexible from 12 noon to 4 pm

Days of week: Sunday through Thursday or Tuesday through Friday

1. 5 years of previous supervisory experience or equivalent required
2. 3 years of warehousing or distribution experience required
3. Proficient with a Warehouse Management System (WMS), Retalix preferred
4. Excellent verbal and written communication skills demonstrated while interacting at all levels of the organization
5. Exceptional customer service skills.
6. Flexibility in work hours/days; ability to adapt to business needs
7. High School Diploma or equivalent required
8. Strong analytical and problem resolution skills
9. Results-oriented with the ability to follow through without constant supervision
10. Ability to multitask, problem-solve, and remain organized
11. Ability to prioritize and complete tasks and responsibilities in an ever-changing and fast-paced environment

Physical Demands
• Ability to perform work at a desk or sit/stand workstation for extended periods of time, and ability to be in a variety of temperatures, including Freezer, refrigerated, and dry goods areas.
• Ability to operate a computer keyboard and to view a computer screen for extended periods of time
• Ability to interact with employees and/or customers in the Distribution Center or customer locations

• Ability to travel to customer locations, other Distribution Centers, Corporate Office, etc., as needed
• Ability to lift, tug, pull up to fifteen (15) pounds

Benefits: We offer competitive compensation packages and excellent benefits. Our comprehensive offerings include: 

• A variety of affordable Medical, Dental and Vision coverage 

• Flexible Spending Accounts 

• Company-paid Group Life, AD&D, Short-Term and Long-Term Disability coverage 

• Voluntary Life and AD&D coverage 

• 401(k) retirement savings plan with company match 

• Employee Assistance Program 

• Paid time off for Vacation. Discretionary time, Sick time and Holidays 

• Education Discounts at Southern New Hampshire University, as well as access to online self-study materials through our internal Learning Management System 

• Fitness and Wellness Discount and Reimbursement Program 

• Employee purchase discounts programs 

• Employee apparel program 

Join Our Team: Ready to take the next step in your career? Apply now to become a part of NDCP and contribute to our mission of delivering innovative supply chain solutions to the foodservice industry. Your journey to success starts here! 

Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.