National DCP, LLC (NDCP) is seeking passionate individuals to join our dynamic team. We are a $3 billion global supply chain management company serving Dunkin’ franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries. Dunkin’ franchisees turn to our award-winning organization for extraordinary value, cost-savings, quality products and reliable service. Our organization is at the forefront of the industry, and we want you to be a part of our success story. 

Why Join Us? At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development. 

We are seeking a highly organized and detail-oriented Equipment Specialist to support members with equipment inquiries and manage non-stock drop ship orders through phone and email communication. This role is responsible for processing purchase orders (POs), tracking shipments, maintaining accurate documentation, and ensuring the timely execution of requests. The ideal candidate is a strong communicator, proactive problem-solver, and collaborative team player who can work independently while supporting cross-functional teams. 

Order & Member Support

• Respond to member inquiries related to equipment.
• Issue, track, and expedite drop ship purchase orders, ensuring on-time delivery.
• Manage vendor communications and procurement requests.
• Serve as a liaison between stakeholders to ensure clear and timely communication.
• Monitor progress against timelines and escalate potential roadblocks to Category or Project Managers.

Documentation & Reporting

• Maintain organized project files, documentation, and status updates.
• Ensure accuracy and completeness of PO and order records.
• Support invoice reconciliation by tracking credits, backorders, and punch-list items through project close-out.

Resolution & Escalation

• Identify and escalate order-related issues that may affect timelines.
• Collaborate with vendors and internal teams to resolve discrepancies and delays.
• Follow up on outstanding items to drive timely resolution.

Qualifications & Skills

• 1–3 years of experience in project coordination, supply chain, procurement, or related field.
• Strong organizational and time-management skills, with the ability to manage multiple priorities.
• Experience with project timelines, schedules, and documentation management.
• Proficiency with Smartsheet or other project management tools preferred.
• Excellent written and verbal communication skills to effectively liaise between stakeholders.
• High attention to detail, with a focus on accuracy in reporting and documentation.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word); experience with procurement or ERP systems a plus.

Benefits: We offer competitive compensation packages and excellent benefits. Our comprehensive offerings include: 

• A variety of affordable Medical, Dental and Vision coverage 

• Flexible Spending Accounts 

• Company-paid Group Life, AD&D, Short-Term and Long-Term Disability coverage 

• Voluntary Life and AD&D coverage 

• 401(k) retirement savings plan with company match 

• Employee Assistance Program 

• Paid time off for Vacation. Discretionary time, Sick time and Holidays 

• Education Discounts at Southern New Hampshire University, as well as access to online self-study materials through our internal Learning Management System 

• Fitness and Wellness Discount and Reimbursement Program 

• Employee purchase discounts programs 

• Employee apparel program 

Join Our Team: Ready to take the next step in your career? Apply now to become a part of NDCP and contribute to our mission of delivering innovative supply chain solutions to the foodservice industry. Your journey to success starts here! 

Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.