Incumbent is responsible for managing and supporting ongoing enterprise-wide IT-related project activities, tickets and request and program accordingly to ensure they effectively support the organization’s current and future business needs and strategy.   

• Manage team of IT supply chain analyst and sr. analyst and drive supply chain related project and support system.
• Work with stakeholders to support business strategy, objectives, new technologies and roadmap.
• Work with team to support the alignment of technology with the organization’s goals.
• Work collaboratively with other IT team, cross-functional team, and vendor to design, develop, and test software that will improve the efficiency and reliability of our distribution center.
• Participate in the design, build, validation, implementation, and maintenance of IT application systems and/or infrastructure solutions in support of our current, and future business needs.
• Support internal communications related to change request, system upgrades and maintenance.
• Communicate succinctly and clearly with cross-functional team leads and senior management regarding project status, resource requirements, issues, and priorities.
• Involve in supporting IT and business by participating actively in Incidents, Service Request, Change Request and Reporting.
• Manage flow documents, Job Aids, functional specifications, technical specs, create/execute test scripts as needed for projects or initiatives.
• Troubleshooting and resolving problems to users on a 24- hours basis including weekend and holidays for business critical and system outages.
• Not much travel needed but ready to travel on demand basis to warehouses for project deployments.

• BS in Supply Chain Engineering or equivalent strongly desired.
• Minimum 5 year of IT supply chain experience of driving projects, managing end to end deployment of supply chain related project.
• Knowledge of supply chain process of warehouse management and transportation management.
• Understanding of warehouse processes, methods of organizing the warehouse environment, and determining efficient inventory control procedures like storage of inventory, placement of inventory, picking, packing, shipping, and loading.
• Knowledge of transportation operations within facility such as planning and scheduling, static routing, dynamic routes, and facility layout.
• Willing to learn new tools and applications and take additional roles.
• Must possess good analytical skills and excellent problem-solving skills.
• Ability to demonstrate proven technical and troubleshooting aptitudes and capabilities.
• Experience in Manhattan Associate supply chain software is not mandatory but add on and preferred.
• Knowledge of MS excel and MS words.
• Knowledge of project management methodologies tools is plus.
• Demonstrated ability to handle multiple tasks and address problems creatively.
• Effective at developing internal / external relationships.
• Professional level verbal and written communication skills.
• High attention to detail and quality.