National DCP

  • Jr. Network Administrator

    Job Locations US-GA-Duluth
    Posted Date 3 months ago(10/30/2018 9:10 AM)
    ID
    2018-2093
    # of Openings
    1
    Category
    Information Technology
  • Overview

    The Junior Network Administrator reports to the Infrastructure/Helpdesk Manager and is a member of the Infrastructure Team. Assist team members with support, maintenance and optimization of core network services, devices, and communications systems.

    Work alongside Network Engineer to provide logistical support, respond to queries, document changes, and assist with testing, assessment, diagnosis and resolution of network service outages and incidents. Under the direct supervision of the Infrastructure/Helpdesk Manager, he or she maintains network systems and may configure devices, enable services or respond to end user requests for network status information. The Jr. Network Administrator participates in informal and formal network learning opportunities and may travel on an as needed basis.

    Responsibilities

    • Perform diagnostics of network issues and provide support for service desk        
    • Update and maintain network documentation, assigns IP addresses, saves device configurations.
    • Configure network devices for new deployments per direction of senior staff, configures replacement network devices from backup configuration files.
    • Assist with the administration and maintenance of IP based telephony systems, such as provisioning handsets, setting up extensions, supporting user requests.
    • Assist in supporting network servers and internal corporate servers.
    • Assist in user desktop issues, helps with computer software installation, solves email access and routing issues, assists with desktop backup and archiving.
    • Assist with day to day operational tasks such as proactive maintenance, management, monitoring performance, incident and problem management, security, and backup and recovery across the network infrastructure.

    Qualifications

    • Bachelor’s Degree in computer science or related field
    • 2-3 years prior experience in network administration
    • Networking
    • Understands issues involved in administering and maintaining corporate LAN infrastructure, including network cabling, testing network connectivity, firewall configurations, tablet and desktop internet applications, etc.
    • Experience administering and maintaining corporate WAN infrastructure, backhaul technologies, WAN and Internet routing protocols, etc.
    • Understands network address management concepts, including IP sub-netting
    • Knowledgeable of wireless LAN technologies

     

    • Telephonic
    • Knowledge of traditional POTS systems, including voice and fax.
    • Understands Voice over IP systems, including PBX systems based on Cisco UCM telephony software.
    • Familiar with common VoIP protocols including H.323, SIP, IAX.

     

    • Server Administration
    • Knowledge of major server operating systems, including but not limited to Linux and Windows Server versions.
    • Knowledge of and familiar with virtualization platforms, including VMware vSphere.
    • Working knowledge of common webhosting environments, including LAMP (Linux, Apache, MySQL, PHP).
    • Familiar with enterprise data storage solutions utilizing iSCSI, NFS, and similar technologies.
    • Proficient in administering common network services, such as DNS, DHCP, NTP, etc.

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