The Junior Network Administrator reports to the Infrastructure/Helpdesk Manager and is a member of the Infrastructure Team. Assist team members with support, maintenance and optimization of core network services, devices, and communications systems.
Work alongside Network Engineer to provide logistical support, respond to queries, document changes, and assist with testing, assessment, diagnosis and resolution of network service outages and incidents. Under the direct supervision of the Infrastructure/Helpdesk Manager, he or she maintains network systems and may configure devices, enable services or respond to end user requests for network status information. The Jr. Network Administrator participates in informal and formal network learning opportunities and may travel on an as needed basis.